Frequently Asked Questions
Everything you need to know about shopping with MG Shop.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags still attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.
What payment methods do you accept?
MG Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options through Klarna.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2026.